Returns and Exchanges
Returns and Refunds Policy
Thank you for shopping at Helena Quinn!
If you are not entirely satisfied with your purchase, we're here to help. All orders of new items within the United States can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product, or returned for a refund.
To be eligible for a return, please make sure that:
- The product was not a sale item
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.
***Please note all International Orders and items on sale are FINAL SALE not available for refund or exchange.
SEND THE PRODUCT IN IT'S ORIGINAL PACKAGING TO:
9012 Beverly Blvd. West Hollywood, CA 90048
Shipping charges incurred in connection with the return of a product are refundable.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded and are final sale. Only regular price items are eligible for refund.
If you have any questions about our Returns and Refunds Policy, please contact us:
* By email: firstname.lastname@example.org